At idrDev.com, we strive to ensure your satisfaction with our digital products and services. However, due to the nature of digital products, we have a specific refund policy outlined below:
Refund Policy for Digital Products:
- Non-refundable Products:
All digital products purchased from our store are non-refundable once they have been downloaded or accessed. This is due to the intangible nature of digital goods and the inability to return them. - Exceptional Cases:
If you experience technical issues or receive a product that does not function as described, please contact us within 7 days of purchase. We will work with you to resolve the issue, and in some cases, we may offer a refund at our discretion.
Refund Policy for Website Creation Services:
- Deposit Payments:
A non-refundable deposit may be required to initiate the service. - Project Cancellation:
If you choose to cancel the project after work has begun, a partial refund may be provided based on the work completed up to the point of cancellation.
How to Request a Refund:
To request a refund, please email us at support@idrdev.com with the following details:
- Your name and purchase details.
- The reason for the refund request.
- Any relevant screenshots or supporting information.
We will review your request and respond within 3-5 business days.
Contact Us
If you have any questions or concerns about this policy, feel free to reach out to us at:
- Email: support@idrdev.com
- Website: idrDev.com